Troubleshooting2 min read

The booking page shows no available times

The patient opens the booking page but sees no available slots — the issue is usually in schedule settings.

Updated for the current Clynevia workspace · 2026-08-27

What you will learn

  • Understand why no times appear on the booking page
  • Fix the schedule settings
01

Common causes

  • Working hours are not set or set to zero days.
  • All available slots are already booked.
  • The requested day is not enabled as a work day.
02

Fix

  1. Open Schedule, then Schedule settings.
  2. Make sure working days are enabled and hours are correct.
  3. Make sure the requested day is enabled as a work day.
  4. Save and open the booking page in a private browser to verify.
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