Schedule & booking3 min read
Review a patient booking request
When a patient requests an appointment from your clinic page, the request comes to you for review — it is not a final appointment. This way you decide if the time works, or you suggest an alternative.
Updated for the current Clynevia workspace · 2026-08-27What you will learn
- Review incoming booking requests
- Approve or suggest an alternative time
- Handle schedule conflicts
Review the request
- Open booking requests from Home or Schedule.
- Review the patient name and the time they requested.
- If the time is open and works for you, approve the request — it becomes a confirmed appointment on the calendar.
- If there is a conflict or the time does not work, you can reschedule the appointment to a different time.
- Confirm that the approved appointment appears on the calendar after approval.
When there is a conflict
Do not approve a time that overlaps with another appointment — that creates chaos in the schedule. Instead, you can reschedule the appointment to a different time that works. This way you keep a clean, clear schedule.
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